Book a session with Suan

Please choose a date and time below that suits you for your appointment.
After receiving your payment you will be sent an email with the Zoom link and a receipt.

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Susan Crain

Separation and Divorce Coach

Parent Assist Coach

With a background in law, psychology and coaching, Susan is well equipped to personally and practically support, coach and empower her clients, all the way through the separation and divorce process and beyond. Susan has clients all over Australia and New Zealand, including many rural Australia regions, and her sessions are largely run via Zoom to ensure easier access for her clients.

Susan provides parent assist coaching to help parents deal with the various challenges of parenting children. As a mother of three and part time foster carer of a young child with ADHD, Susan knows first hand some of the hurdles parents can face and is very experienced in working with parents facing additional family challenges through separation and divorce.

Testimonial: "I would not have the relationship I have with my son today if I hadn't got Susan's help. My son and I also attended the Konnection workshops which were a significant step in helping us heal and reconnect after the divorce. I thought I had lost him but today we are going strong." Nathan W

Susan's work with her clients as a life coach, helps per clients build a vision for their future and works with them to create and stay accountable to their step-by-step plan to realise their value, vision and opportunities. Her very popular Kare workshops offer women wonderful care, guidance, education, confidence, inclusion, health and wellbeing support and career advisory assistance.

Testimonial: "Susan helped me through the worst stage of my life. I felt broken. I look back now and can't believe how far I have come. I cannot thank you enough." Ros B

For further information on any of these workshops please email us at:

[email protected]

Or sign up through this website to receive our monthly newsletter for information on upcoming online or in person workshop opportunities.

Teens & Adults support

Family Relationships

Parenting help

Anxiety

Marital breakdown

Couples therapy

Separation &

Divorce Counselling

Co-parenting support

Trauma

Peri-post natal support

Neurodivergence.

Men's Counselling

Anger Management and Emotional Regulation

Couples Therapy

Questions about our online

Counselling Services?

Do I need separation counselling or coaching?

It is a Counsellor’s role to help people identify and resolve difficulties stemming from their past which currently impact their marriage, parenting, family relationships and overall life satisfaction. We use a process-oriented approach to help identify patterns of thought and behaviour that hold individuals back.

All of our clients are encouraged and supported to work towards improved emotional resilience and to be better prepared to face the emotional impact of navigating a divorce and its ripple effects on all aspects of life, work and family. The main focus is on feelings within a framework of psychological and emotional issues.

The goal of Separation and Divorce Coaching is to walk clients through the legal, financial and parenting practicalities of separation and divorce and to educate and empower them to take the steps necessary to move forward to achieve affordable, fair and less stressful outcomes.

Our goal is to guide clients through the practical steps of the dissolution of a marriage efficiently and with the least amount of emotional interference in their decision-making especially where children and their custodial needs and care are involved.

Medicare rebate or private medical insurance claim for psychological services?

Most clients prefer to book directly with with our counsellors. No referral is required to access this counselling service. 

During the first session, you can discuss the benefits of seeking a Mental Health Care Plan from your GP should you wish to pursue this path moving forward and you are booking with a registered psychologist. If you require a Mental Health Care Plan (MHCP) you will need to make a long appointment with your GP and they will make an assessment about whether you are eligible.

All of our registered psychologists are registered with Medicare and you will need a referral from a GP if you wish to claim Medicare rebates. Under the Better Access program you can receive a partial rebate for up to 10 individual sessions in a calendar year.

All our psychologists are registered with private health insurance providers in Australia. If you have private health insurance, you may be eligible to claim rebates for psychological sessions. The level of cover and any applicable waiting periods vary between providers and depends on your extras cover policy. 

To find out if you are eligible and/or how much funding you are entitled to claim for psychological sessions, please contact your private health insurance.

Where applicable, some of our psychologists also see clients who are self-managed or plan-managed through NDIS at the current rate for NDIS.

Cancellation or missed sessions policy

Given the nature of our support services, last minute cancellations are costly, and it means that other clients may miss out on receiving the required support.  For cancellations within 48 hours of the scheduled appointment there is a $65 part fee payment. For less than 24 hours cancellation notice or a non-show, the full session fee will need to be charged. These fees are refunded however if the session can be filled at the last minute.

How are your counselling and coaching sessions held?

We know our clients are time poor. For your convenience, all our counselling or coaching sessions are now available online via Zoom.

You can book your appointment online via this website.

Zoom allows us to connect with you via video and audio. It just requires you to click on a link to join. You can sign up to Zoom to create a FREE account and download the Zoom Client for Meetings. Zoom does require internet connections.

After you book you will be sent a reminder about the booking and emailed a link to connect at the booked time. You are also likely to be sent a client information form to complete prior to your initial consultation to enable our Counsellors and Coaches to be better prepared for your first meeting.

If you are unable to make any of the dates available, please email us to see if we can accommodate an alternate time for you: [email protected]

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Are your workshops in person or online?

Our regular workshops, book club and events are offered offered online and in person at various venues.

You are very welcome to sign up to receive more information about upcoming workshops and events on offer and all the fabulous book club information . CLICK HERE

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