Book a session with Susan
Separation and Divorce Counsellor
Please choose a date and time below that suits you for your appointment.
After receiving your payment you will be sent an email with the Zoom link and a receipt.
Susan Crain
Separation and Divorce Counsellor &
Parent Assist Coach
With a background in law, counselling and coaching, Susan is well equipped to personally and practically support, coach and empower her clients, all the way through the separation and divorce process and beyond. Susan has clients all over Australia and New Zealand, including many regional, rural and remote Australian regions, and her sessions are largely run via Zoom to ensure easier access for her clients. She helps her clients emotionally deal with the challenges of Separation and Divorce as well providing them the guidance they need to get through the legal, financial and co-parenting maze.
Susan provides parent assist coaching to help parents deal with the various challenges of parenting children. As a mother of three and part time foster carer of a young child with ADHD, Susan knows first hand some of the hurdles parents can face and is very experienced in working with parents facing additional family challenges through separation and divorce.
Testimonial: "I would not have the relationship I have with my son today if I hadn't got Susan's help. My son and I also attended the Konnect workshops which were a significant step in helping us heal and reconnect after the divorce. I thought I had lost him but today we are going strong." Nathan W
Susan's work with her clients as a life coach, helps per clients build a vision for their future and works with them to create and stay accountable to their step-by-step plan to realise their value, vision and opportunities. Her very popular workshops offer women wonderful care, guidance, education, confidence, inclusion, health and wellbeing support and career advisory assistance.
Testimonial: "Susan helped me through the worst stage of my life. I felt broken. I look back now and can't believe how far I have come. I cannot thank you enough." Ros B
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PSYCHOLOGIST
Sherry is a registered Psychologist, educator, and mother of three who is passionately dedicated to uplifting the mental health and well-being of her clients at every stage of life. She excels at helping you develop an effective tool kit of strategies and coping skills, to help you through your life challenges, improve your communication skills and enhance family relationships.
Sherry particularly specialises in:
Child anxiety, building resilience, emotional regulation
Teens & Adult support
Family Relationships
Parenting help
Peri/Menopause support
Peri and Post Natal support
Grief/Loss
COUNSELLOR AND COACH
Susan is a lawyer who majored in psychology, counselling and coaching. She has worked for over 30 years with clients who are considering whether to stay or go, have already separated or are now divorced. She emotially supports, educates and empowers her clients to consider all the options and develop a plan going forward, which best supports their emotional, parenting, financial and post divorce needs. With male and female clients, located throughout Australia - rurally, regionally and in city areas, Susan offers zoom/online appointments. If you cannot find a time suitable, please email us at [email protected] to help arrange an out of hours appointment with Susan.
Susan specialises in Separation and Divorce Counselling and Coaching, assisting her clients with:
Separation & Divorce Counselling and Coaching
Parenting Assistance
Co-Parenting Support
Preparing Parenting Plans
Regaining confidence and rebuilding lives after divorce
Life Coaching - career, financial and confidence
Questions about our
Services?
Medicare rebate or private medical insurance claim for psychological services?
Most clients prefer to book directly with with our counsellors. No referral is required to access this counselling service.
During the first session, you can discuss the benefits of seeking a Mental Health Care Plan from your GP should you wish to pursue this path moving forward and you are booking with a registered psychologist. If you require a Mental Health Care Plan (MHCP) you will need to make a long appointment with your GP and they will make an assessment about whether you are eligible.
All of our registered psychologists are registered with Medicare and you will need a referral from a GP if you wish to claim Medicare rebates. Under the Better Access program you can receive a partial rebate for up to 10 individual sessions in a calendar year.
All our psychologists are registered with private health insurance providers in Australia. If you have private health insurance, you may be eligible to claim rebates for psychological sessions. The level of cover and any applicable waiting periods vary between providers and depends on your extras cover policy.
To find out if you are eligible and/or how much funding you are entitled to claim for psychological sessions, please contact your private health insurance.
Where applicable, some of our psychologists also see clients who are self-managed or plan-managed through NDIS at the current rate for NDIS.
Cancellation or missed sessions policy
Given the nature of our support services, last minute cancellations are costly, and it means that other clients may miss out on receiving the required support. For cancellations within 48 hours of the scheduled appointment there is a $65 part fee payment. For less than 24 hours cancellation notice or a non-show, the full session fee will need to be charged. These fees are refunded however if the session can be filled at the last minute.
How are your counselling and coaching sessions held?
We know our clients are time poor. For your convenience, all our counselling or coaching sessions are now available online via Zoom.
You can book your appointment online via this website.
Zoom allows us to connect with you via video and audio. It just requires you to click on a link to join. You can sign up to Zoom to create a FREE account and download the Zoom Client for Meetings. Zoom does require internet connections.
After you book you will be sent a reminder about the booking and emailed a link to connect at the booked time. You are also likely to be sent a client information form to complete prior to your initial consultation to enable our Counsellors and Coaches to be better prepared for your first meeting.
If you are unable to make any of the dates available, please email us to see if we can accommodate an alternate time for you: [email protected]
If you live in Brisbane or the Gold Coast, Queensland, we are available for face to face consultations. Please email us at [email protected] if you would like to arrange an in person appointment.
Webinars - how they are received, transcripts and worksheets
Our clients have requested webinars and programs for years that allow them to access excellent support and guidance and a toolkit they can use to move forward. Many of our clients are time poor so these webinars give them the chance to get the support and resources in their time. The webinars can be purchased on line. The link, transcript and workbooks/worksheets and videos (where applicable)are then sent with the email. Sign up to our email today to receive updates on all our webinars, programs and resources.
Catch up on our latest blogs
Avoiding Common Family Law Mistakes
Going through a Separation can be one of the most harrowing experiences in your life. You can experience grief, overwhelm, and confusion. Here are five common mistakes made by people, especially in the earlier stages of separation and divorce, which can cause them to come unstuck in the process:
1. Oversharing on Social Media
It might feel natural to vent online, but social media can be a legal landmine during family disputes. Posts, comments, or photos can be used against you in court and may even breach the Family Law Act, resulting in fines or more serious consequences. Sharing details about your case online could harm your credibility or influence property and parenting decisions. When in doubt, stay offline!
2. Delaying Getting Support and Advice
Too often, people wait until things escalate before getting advice to help them get emotionally supported, to be educated on the process, understand their rights, to make informed decisions, to prevent them from unintentionally inflaming negotiations. Remember, there is no automatic 50/50 split in parenting or property matters. Avoid being pressured into unfair agreements and avoid reliance on well-meaning but uninformed advice from friends or family.
3. Avoiding Full Financial Disclosure
Financial transparency is non-negotiable in family law property matters. If one party withholds financial information, it can jeopardise the fairness of the property settlement and lead to serious legal consequences, including potential imprisonment.
4. Ignoring Your Own Well-Being
The stress of legal matters is often compounded by emotional burnout. The impact can take a serious toll on your mental and physical health. Seeking support from our team of counsellors, separation coaches or support groups isn’t just good for your health—it can help your legal case, too. A clear head will help you make better decisions for your future and enable you to continue supporting your children through this difficult time.
5. Relying on Informal Agreements
Verbal or informal (non binding) agreements may seem convenient but can unravel quickly —especially if one party's financial circumstances change. To protect yourself long-term, ensure all agreements are formalised through Court Orders or Financial Agreements. This is particularly important in parenting arrangements, where informal arrangements can lead to disputes or even child access issues. Formal agreements, such as a parenting plan or Consent Orders provide clarity and protect both parents and children.
Family law doesn’t just affect the present—it shapes your future. By avoiding these common mistakes, you protect your rights, your children, and your peace of mind. Don’t hesitate to seek assistance early—it could save you time, money, and heartache down the line.
Make an online appointment today with us or purchase our number 1 best selling resources, The Ultimate Divorce Planner, to help you avoid these pitfalls. www.separationsupportnetwork.com
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DISCLAIMER: The material contained on this website is for general educational and information purposes only and is not a substitute for professional legal, financial, medical or psychological advice or care. While every care has been taken in the information provided, no legal responsibility or liability is accepted, warranted or implied by the authors or Family Counselling Support Network and any liability is hereby expressly disclaimed. For specific advice please contact us at [email protected]. All information contained on the website remains the intellectual property of Family Counselling Support Network and is for your personal educational use only. The information must not be reproduced or distributed without the express permission of Family Counselling Support Network.
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