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“We will provide you with a well-supported, personalised service all the way, while achieving a fair and respectful separation outcome.” - Susan Crain
Introduction:
If you are struggling right now, we get it, and please know you are not alone. Separation Support Network grew from our clients needs to get a more comprehensive, time efficient, affordable one stop solution. They also often report feeling isolated, frustrated and frightened and genuinely needed a hug through the tough process.
It is extremely difficult to find out how and where to get the help you and your family need and what options are really available, beyond going down the expensive court route. Many of our clients are not eligible for Legal Aid, but are then forced to spend a large portion of their savings and superannuation on large legal bills, which could often be avoided or reduced significantly. Many of our clients using our service have reduced their potential legal bill by 50% and have advised us that their family was a lot less stressed and better supported through our process.
We have helped our clients from the outset when they are weighing up the options of whether to leave or have just entered the separation maze, right through to the post-divorce stages. The range of services and assistance we have provided our clients is diverse. We have helped all family members with counselling through the whole process and beyond, communicating with the children and their partners and family about separating, helping to deal with conflict, mediation, guidance on their safe exit before leaving and staying safe throughout the process, dealing with the banks, accountants, mortgage brokers and lawyers, gathering and preparing necessary documentation, completing draft forms, discussing child support options, domestic violence and child abuse protection options.
After assisting with the divorce application process, we also assist in many other ways including helping with updating family documents such as wills, transfer of assets, conveyancing, stress management, life coaching to help set the goals for the next chapter and assisting with job applications (resume and interview assistance).
Our services are all conveniently located on line which means they are accessible for all Australians (metro, country and remote areas). We can arrange translators.
I know this time is stressful and it seems overwhelming but please remember, as difficult as it may be to envisage right now, there is a life after separation. We will provide you with a well-supported, personalised service all the way, whilst achieving a fair and respectful separation outcome. It is so rewarding to see our clients emerge through the process and the growth and empowerment they experience.
We are genuinely here to get you through it.
You’ve Got This! We’ve got you. x
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Questions about our Services?
Do I need separation counselling or coaching?
It is a Counsellor’s role to help people identify and resolve difficulties stemming from their past which currently impact their marriage, parenting, family relationships and overall life satisfaction. We use a process-oriented approach to help identify patterns of thought and behaviour that hold individuals back.
All of our clients are encouraged and supported to work towards improved emotional resilience and to be better prepared to face the emotional impact of navigating a divorce and its ripple effects on all aspects of life, work and family. The main focus is on feelings within a framework of psychological and emotional issues.
The goal of Separation and Divorce Coaching is to walk clients through the legal, financial and parenting practicalities of separation and divorce and to educate and empower them to take the steps necessary to move forward to achieve affordable, fair and less stressful outcomes.
Our goal is to guide clients through the practical steps of the dissolution of a marriage efficiently and with the least amount of emotional interference in their decision-making especially where children and their custodial needs and care are involved.
Medicare rebate or private medical insurance claim for psychological services?
Most clients prefer to book directly with our Head Counsellor and Psychologist via this website. No referral is required to access this counselling service.
During the first session, you can discuss the benefits of seeking a Mental Health Care Plan from your GP should you wish to pursue this path moving forward. If you require a Mental Health Care Plan (MHCP) you will need to make a long appointment with your GP and they will make an assessment about whether you are eligible.
All of our psychologists are registered with Medicare and you will need a referral from a GP if you wish to claim Medicare rebates. Under the Better Access program you can receive a partial rebate for up to 10 individual sessions in a calendar year.
All our psychologists are registered with private health insurance providers in Australia. If you have private health insurance, you may be eligible to claim rebates for psychological sessions. The level of cover and any applicable waiting periods vary between providers and depends on your extras cover policy.
To find out if you are eligible and/or how much funding you are entitled to claim for psychological sessions, please contact your private health insurance.
Where applicable, some of our psychologists also see clients who are self-managed or plan-managed through NDIS at the current rate for NDIS.
Cancellation or missed sessions policy
Given the nature of our support services, last minute cancellations are costly, and it means that other clients may miss out on receiving the required support. For cancellations within 48 hours of the scheduled appointment there is a $65 part fee payment. For less than 24 hours cancellation notice or a non-show, the full session fee will need to be charged. These fees are refunded however if the session can be filled at the last minute.
How are your counselling and coaching sessions held?
We know our clients are time poor. For your convenience, all our counselling or coaching sessions are now available online via Zoom.
You can book your appointment online via this website.
Zoom allows us to connect with you via video and audio. It just requires you to click on a link to join. You can sign up to Zoom to create a FREE account and download the Zoom Client for Meetings. Zoom does require internet connections.
After you book you will be sent a reminder about the booking and emailed a link to connect at the booked time. You are also likely to be sent a client information form to complete prior to your initial consultation to enable our Counsellors and Coaches to be better prepared for your first meeting.
Are your workshops in person or online?
Our regular workshops, book club and events are offered online and in person at various venues.
You are very welcome to sign up to receive more information about upcoming workshops and events on offer and all the fabulous book club information . CLICK HERE
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DISCLAIMER: The material contained on this website is for general educational and information purposes only and is not a substitute for professional legal, financial, medical or psychological advice or care. While every care has been taken in the information provided, no legal responsibility or liability is accepted, warranted or implied by the authors or Family Counselling Support Network and any liability is hereby expressly disclaimed. For specific advice please contact us at [email protected]. All information contained on the website remains the intellectual property of Family Counselling Support Network and is for your personal educational use only. The information must not be reproduced or distributed without the express permission of Family Counselling Support Network.
Family Counselling Support Network acknowledges and respects the First Nations Custodians of the land where our offices stand, and where we work to help Australians. We pay respects to their Elders, past present and emerging, lore, customs and creation spirits. We recognise that these lands have always been places of ceremony, teaching, research and learning, and we acknowledge the important role Aboriginal and Torres Strait Islander peoples play in our community.
We are committed to providing an inclusive and accessible environment where people and communities of all identities and backgrounds are accepted, safe and celebrated.
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