GET THE SUPPORT YOU NEED AND DESERVE
Family Counselling Support Network provides a range of genuine, compassionate, and practical counselling and coaching services to city, rural, regional and remote Australians to support them through their life's challenges, relationships and to help them develop better overall health and wellbeing. We provide nurturing care to children, teens and adults.
Many of our clients seek assistance with:
Peri-post natal depression
Peri/Menopause support
Relationship issues
Anxiety and Stress
Building emotional resilience
Dealing with big emotions
Parenting strategies
Separation and Divorce support
Co-parenting support
LISTEN TO THE PODCAST SERIES
'Keeping it Real, with Susan & Friends'
READY TO THRIVE PROGRAM
Sign up or attend one of our workshops,
webinars, events or retreats
The FREE Australia support hubs below have been developed to better support the rising need for all Australians to access
key information which supports their health and wellbeing, in the one place.
Developed in conjunction with a diverse range of specialists across many industries, this social enterprise initiative
aims to make city, rural, regional and remote Australians easier.
PLEASE NOTE THESE HUBS ARE UNDER CONSTRUCTION.
Reach out if you would like to suggest additional areas for support.
Questions about our online
Counselling or Coaching Services?
Medicare rebate or private medical insurance claim for psychological services?
Most clients prefer to book directly with with our counsellors. No referral is required to access this counselling service.
During the first session, you can discuss the benefits of seeking a Mental Health Care Plan from your GP should you wish to pursue this path moving forward and you are booking with a registered psychologist. If you require a Mental Health Care Plan (MHCP) you will need to make a long appointment with your GP and they will make an assessment about whether you are eligible.
All of our registered psychologists are registered with Medicare and you will need a referral from a GP if you wish to claim Medicare rebates. Under the Better Access program you can receive a partial rebate for up to 10 individual sessions in a calendar year.
All our psychologists are registered with private health insurance providers in Australia. If you have private health insurance, you may be eligible to claim rebates for psychological sessions. The level of cover and any applicable waiting periods vary between providers and depends on your extras cover policy.
To find out if you are eligible and/or how much funding you are entitled to claim for psychological sessions, please contact your private health insurance.
Where applicable, some of our psychologists also see clients who are self-managed or plan-managed through NDIS at the current rate for NDIS.
Cancellation or missed sessions policy
Given the nature of our support services, last minute cancellations are costly, and it means that other clients may miss out on receiving the required support. For cancellations within 48 hours of the scheduled appointment there is a $65 part fee payment. For less than 24 hours cancellation notice or a non-show, the full session fee will need to be charged. These fees are refunded however if the session can be filled at the last minute.
How are your counselling and coaching sessions held?
We know our clients are time poor. For your convenience, all our counselling or coaching sessions are now available online via Zoom.
You can book your appointment online via this website.
Zoom allows us to connect with you via video and audio. It just requires you to click on a link to join. You can sign up to Zoom to create a FREE account and download the Zoom Client for Meetings. Zoom does require internet connections.
After you book you will be sent a reminder about the booking and emailed a link to connect at the booked time. You are also likely to be sent a client information form to complete prior to your initial consultation to enable our Counsellors and Coaches to be better prepared for your first meeting.
If you are unable to make any of the dates available, please email us to see if we can accommodate an alternate time for you: [email protected]
If you live in Brisbane or the Gold Coast, Queensland, we are available for face to face consultations. Please email us at [email protected] if you would like to arrange an in person appointment.
Catch up on our latest blogs
Non judgmental listening
When you’re trying to be there for your friend, child, family member, neighbor or colleague, it’s important to maintain a positive attitude and open mind to truly be supportive. Here are some great tips to be an effective nonjudgmental listener for those around you.
1. Reflect on your own state of mind.
Before approaching someone with your concerns, it’s important to make sure you are in the right frame of mind to talk and listen without being judgmental. Reflect on your own state of mind to make sure you are feeling calm, open and ready to help your peer in need.
2. Adopt an attitude of acceptance, genuineness and empathy.
Adopting an attitude of acceptance means respecting the person’s feelings, personal values and experiences as valid, even if they are different from your own or you disagree with them. Taking time to imagine yourself in the other person’s place can help you be more genuine and empathic.
3. Use verbal skills to show that you’re listening.
Simple verbal skills can help you show the person that you’re actively listening. This includes asking questions, listening to tone of voice and nonverbal cues being used, using minimal prompts like “I see” and “ah” and not interrupting the person to give them time to express their thoughts and feelings.
4. Maintain positive body language.
Positive body language can show the person that you’re listening and truly care. This includes maintaining comfortable eye contact, sitting down instead of standing, sitting alongside and angled toward the person rather than directly opposite him or her and maintaining an open body position.
5. Recognize cultural differences.
If you are helping someone from a cultural background different from your own, you might need to adjust some verbal and nonverbal behaviors, such as the level of eye contact or amount of personal space. Be prepared to discuss what is culturally appropriate and realistic for the person or seek advice from someone from the same cultural background before engaging with him or her.
These tips are just a great place to start!
CONTACT FORM:
Please fill in your details &
we will be in touch shortly.
I agree to the terms & conditions provided by Family Counselling Support Network. By providing my email, I agree to receive email messages from the business for communication, education and marketing purposes.
We are committed to protecting your personal information and respecting your privacy. This website uses cookies to analyze website traffic and optimise your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.
DISCLAIMER: The material contained on this website is for general educational and information purposes only and is not a substitute for professional legal, financial, medical or psychological advice or care. While every care has been taken in the information provided, no legal responsibility or liability is accepted, warranted or implied by the authors or Family Counselling Support Network and any liability is hereby expressly disclaimed. For specific advice please contact us at [email protected]. All information contained on the website remains the intellectual property of Family Counselling Support Network and is for your personal educational use only. The information must not be reproduced or distributed without the express permission of Family Counselling Support Network.
Family Counselling Support Network acknowledges and respects the First Nations Custodians of the land where our offices stand, and where we work to help Australians. We pay respects to their Elders, past present and emerging, lore, customs and creation spirits. We recognise that these lands have always been places of ceremony, teaching, research and learning, and we acknowledge the important role Aboriginal and Torres Strait Islander peoples play in our community.
We are committed to providing an inclusive and accessible environment where people and communities of all identities and backgrounds are accepted, safe and celebrated.
Privacy Policy | Terms and Conditions